Disclosure of personal details
For our services, we shall collect for the following purposes the following information:
Reservation orders: For the purposes of completing your booking and save for disclosures required by law, criminal investigations, subpoenas or court orders, we will only disclose your name and the credit card details.Surveys: By completing a booking, you agree to receive a confirmation email.
Please note that, in accordance with European personal data protection laws, strict security procedures are observed within “The Small Village” to prevent personal data misuse and unauthorized access.
Protect and secure your credit card information
In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard “Secure Socket Layer” (SSL) technology. Our SSL certificate has been issued by Thawte (www.thawte.com). Furthermore, we have implemented and use security procedures and technical and physical restrictions for accessing and using personal information. Only authorized employees are permitted to access personal information for performing their duties in respect of our services.
Our server and network are protected by firewalls against unauthorized access and we have intrusion detection systems that monitor and detect unauthorized (attempts to) access to or misuse of our servers.
Your credit card details will be kept by us up to your arrival in the hotel. After that period, your credit card data will be deleted.
Control over your data
You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at firstname.lastname@example.org. Please state ‘request personal data’ in the subject line of your email.
If your personal data is incorrect, we will change it upon your request. You can also ask us to remove your personal data from its database by sending us an email to the aforementioned email address.
When does “The Small Village” send you emails?
After you have made a booking, you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel as proof of the reservation.